CO-UX 6th Edition

MY CONTRIBUTION ACROSS THE FIVE CHALLENGES

Remitly - Research (FinTech)

• Uncovered friction in repeat transfers through review mining, benchmarking and one exploratory interview.

• Delivered an insight report + recommendations to speed up transfers and cut drop-offs.

• Takeaway: deepened exploratory-research skills and learned to visualise findings for non-technical stakeholders.

Steam Mobile - Definition (Gaming)

• Framed the forum-navigation problem; produced an empathy map, two personas and journey maps.

• Key insight: “Too much mental effort—leisure feels like a chore.”

• Takeaway: turned qualitative data into solid design opportunities for ideation.

TLPianxs - Ideation (Mental-health community)

• One-day ideation sprint: moodboard, Crazy 8, solution sketches, team voting.

• Winning idea: enriched application form + empathetic onboarding + urgency filters.

• Takeaway: facilitated fast workshops and aligned solutions with emotional needs.

MUBI - Prototyping (Film streaming)

• Designed a reels-style trailer feed: vertical swipe, comments, share.

• Integrated the feature without breaking the app’s curated aesthetic.

• Takeaway: balanced innovation (reels) with visual coherence and familiar navigation.

PedidosYa - Testing (Delivery)

• Evaluated a pickup checklist with riders/restaurants; ran heuristic and accessibility reviews.

• Proposed fixes: exception modal, “Trusted Restaurant” badge, rider points system.

• Takeaway: prioritised error prevention over reactive support and turned feedback into product actions.